EXPERT THIRD PARTY SUPPORT FOR ORACLE FROM Nanosoft Consulting
Premier JD Edwards Support for a Fraction of the Cost
Escape the expense and frustration of Oracle’s support services. Switch to third-party ERP experts who genuinely care about helping you achieve more value from your JD Edwards software suite.
Ensure Your JD Edwards Ecosystem
Has a Long, Stable Life
Break free from Oracle’s skyrocketing support costs and underwhelming service. Switch to the operational, functional, and technical experts at Spinnaker Support for third-party JD Edwards support. With unprecedented levels of attention from our award-winning engineering team, you receive a responsive, reliable support experience that Oracle and other third-party support providers simply cannot match.
JD Edwards EnterpriseOne 9.1 and Earlier
JD Edwards EnterpriseOne 9.2/Release 22
JD Edwards World A9.3 and Earlier
JD Edwards World A9.4
Talk to Brian Stanz, Vice President, JD Edwards Global Support Services
No joke. We’re serious. Directly access his calendar to set up a time to chat. He’d love to hear from you. Brian has over three decades of experience helping businesses get the most from their JD Edwards investment. Time with Brian is time well spent.
What Is Third-Party Support – and Why Is It Better for Your Business?
Third-party support is a direct replacement of SAP-provided support. It’s a proactive, efficient way to solve issues faster while simultaneously slashing costs.
Publisher support has advantages immediately after implementation but loses value over time as service levels drop while annual support contract costs rise. You should be able to extend the life of your SAP technology for as long as possible – without having to upgrade. Spinnaker Support is dedicated to helping you achieve this.
The Skeptic’s Guide to Oracle Third-Party Support
Not sure if you’re ready to switch away from Oracle-provided support? This detailed guide will remove all doubt.
Undeniable Cost Savings
See how much your company could save when you move away from margin-driven Oracle-provided support to a dedicated third-party partner like Spinnaker Support.
CUSTOMER SUCCESS STORY
JD Edwards Success Story – Layne Christensen
Construction leader Layne Christensen faced a conundrum when trying to reduce expensive IT overhead costs. Their existing agreement with Oracle offered no flexibility and warned against unpredictable “dangers” of terminating their service contract for JD Edwards support. By switching to Spinnaker Support, the company embarked on a collaborative, stable partnership while significantly reducing costs.
Comprehensive JD Edwards
Third-Party Support Services
Whatever your issue, we’ve got you covered. Our JD Edwards Support includes end-to-end services specifically for your needs.
You deserve support that addresses the root of the problem, whether it’s in standard code, custom code, or interfaces. Our end-to-end third-party SAP support services do just that.
Global Tax & Regulatory Compliance
Minimize risk by keeping pace with tax and regulatory changes. We provide timely GTRC information and updates for your applications and jurisdictions.
Security & Vulnerability Management
Spinnaker Support’s proven Seven-Point Security Solution addresses vulnerabilities and categories of weakness while creating a stronger overall technology framework.
Technical Advisory Services
Work through complex interoperability planning, cloud migration, and other strategic issues armed with impartial insight from experts who have seen this before.
General Inquiry & Advisory
Have questions about your existing (or anticipated) functionality or configurations? Our experts are happy to share their unbiased insight and advice.
Our meticulous onboarding process minimizes disruption and reduces the risk of loss as you transition away from publisher-provided support.
Introducing the First-Ever
Ultimate Support Guarantee
Making the move to third-party support should never be a risk. Our guarantee for new customers addresses your top concerns, whether they’re legal compliance, security, or technical issue coverage. We stand by our customers and behind our record of service.
The Knowledge Center
Extend the life of ECC with third-party support
Are You Uncertain About Your Sybase ASE?
SECURITY COMES STANDARD WITH THIRD-PARTY SUPPORT
Common Vulnerabilities and Exposures (CVE)
Ready for a Phenomenal
Request a complimentary consultation to learn more about how we can deliver exceptionally personalized enterprise software support at a much lower cost.