EXPERT THIRD PARTY SUPPORT FOR ORACLE FROM Nanosoft Consulting
Exceptional Oracle Support That Sets You Free
Experience high-value service, robust security, cost savings and plan for software upgrades or migrations on your own terms. Nanosoft Consulting replaces technical support and maintenance for your Oracle software at global scale, enabling you to meet your business and IT objectives.
Real People. Real Expertise. Real Progress.
No more self-service portals. From day one, our assigned experts can deliver on high service quality, strengthened security, average cost savings of 60% on maintenance fees, and ongoing support for your on-premise software ecosystem. Our technical Oracle experts coupled with best-in-class processes and tools can help you unlock the true value of your Oracle software.
Oracle Agile PLM
Oracle ATG Web Commerce & Endeca
Oracle Database
Oracle Demantra
Oracle E-Business Suite
Oracle Hyperion
Oracle Fusion Middleware
Oracle PeopleSoft
Oracle Retail
Oracle Siebel CRM
What is Oracle Third-Party Support?
Third-party support is a more proactive, cost-effective way to support your Oracle software. It replaces software vendor support with a team of experienced engineers who are dedicated to your success and driving desired IT outcomes.
If your organization uses Oracle enterprise applications and databases, you’ve no doubt seen continual increases in Oracle’s annual support costs, even as the value of the “sustaining support” you get in exchange for those rising costs keeps going down. Many Oracle customers are perfectly happy with their current Oracle releases, especially given that many of them have made extensive customizations to their software — which, Oracle refuses to support.
Partnering with the right third-party support provider can help extend the life of your on-premise software system, support your customizations, and save you money. And, due to its unbiased nature, third-party support does not participate in forced migrations or upgrades, which means clients can derive lasting value from their existing software investments.
With Nanosoft Consulting third-party support for Oracle on-premise software, expect better customer service and faster response times from an assigned team of experts. We’re committed to helping you fulfill your organization’s broader IT objectives, including:
Software ecosystem transformation
- Technical support for existing applications during upgrades or migrations.
- Support for older-version software that Oracle would no longer support without a customized support agreement and an additional fee.
Improved service quality and security
- Improved quality of service and value from sustained software support.
- Service Level Agreements (SLAs) for response times, driving more efficient incident resolutions.
- Security solutions for unpatched security vulnerabilities.
- Flexibility in contracts, allowing you to opt out of new and future versions, as well as release upgrades.
Cost and resource optimization
- Average cost savings of 60%, which can be reallocated toward revenue-generating IT projects.
- Service Level Agreements (SLAs) for response times, driving more efficient incident resolutions.
- Quick and easy access to technical expertise.
- Option to move to a more predictable operating expense (OPEX) model.
Once you compare Oracle’s in-house support with third-party Oracle support from Nanosoft Consulting, your choice is clear. We provide you with more options, more flexibility, more choices, and more value, providing outstanding quality Oracle support in the bargain. Nanosoft Consulting Support uses only seasoned engineers with 20-plus years of experience delivering Oracle support the right way. Learn more how third-party support is a safe alternative to Oracle-provided support.
Free Guide
The Skeptic’s Guide to Oracle Third-Party Support
Not sure if you’re ready to switch away from Oracle-provided support? This detailed guide will remove all doubt.
Undeniable Cost Savings
See how much your company could save when you move away from margin-driven Oracle-provided support to a dedicated third-party partner like Nanosoft Consulting Support.
CUSTOMER SUCCESS STORY
Oracle Siebel Success Story – Lexmark
Learn about their approach to finding a partner with deep product knowledge that could take over from Oracle Support.
Our Support
Break/Fix Services
Rapid response times, ISO-certified processes, and focused attention help you maximize the performance of your JD Edwards applications. Applies to standard code, custom code, and interoperability.
Global Tax & Regulatory Compliance
Rapid response times, ISO-certified processes, and focused attention help you maximize the performance of your JD Edwards applications. Applies to standard code, custom code, and interoperability.
Security & Vulnerability Management
Rapid response times, ISO-certified processes, and focused attention help you maximize the performance of your JD Edwards applications. Applies to standard code, custom code, and interoperability.
Technical Advisory Services
Rapid response times, ISO-certified processes, and focused attention help you maximize the performance of your JD Edwards applications. Applies to standard code, custom code, and interoperability.
General Inquiry & Advisory
Rapid response times, ISO-certified processes, and focused attention help you maximize the performance of your JD Edwards applications. Applies to standard code, custom code, and interoperability.
Archiving Services
Rapid response times, ISO-certified processes, and focused attention help you maximize the performance of your JD Edwards applications. Applies to standard code, custom code, and interoperability.
INTRODUCING THE FIRST-EVER
ULTIMATE SUPPORT GUARANTEE
Making the move to third-party support should never be a risk. Our guarantee for new customers addresses your top concerns, whether they’re legal compliance, security, or technical issue coverage. We stand by our customers and behind our record of service.
The Knowledge Center
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BROCHURE
SECURITY COMES STANDARD WITH THIRD-PARTY SUPPORT
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Common Vulnerabilities and Exposures (CVE)
Ready for a Phenomenal
Support Experience?
Request a complimentary consultation to learn more about how we can deliver exceptionally personalized enterprise software support at a much lower cost.
