Our service capabilities span Break/Fix services, Security and Vulnerability management, Global Tax, Regulatory & Compliance (GTRC), General Inquiry and Advisory services that are enabled by a combination of:

People

Engineers that bring on average 20+ years of experience and deep expertise in related software application.

Engineers that bring on average 20+ years of experience and deep expertise in related software application.

Process

ISO9001 process designed for Level-4 support and Information Technology Infrastructure Library (ITIL) framework for service design, service transition, service operations, change management, and continuous process improvement.

Our processes are also designed to ensure Intellectual Property (IP) protection of the original software vendor (Oracle).

Tools

Robust knowledge base and AI-based automation to augment decision making and accelerate service response at scale.

Best-in-class security tools.

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